Effective Date: August 5, 2026
These Terms and Conditions govern your use of the Priority 1 Services website, forms, communications, cleaning services, property management services, and related offerings.
By using our website, submitting a request, scheduling a service, signing an agreement, or purchasing services, you agree to these Terms.
Priority 1 Services provides residential and commercial cleaning, property support, property management, maintenance coordination, inspections, turnover services, and other related services as agreed in writing.
The exact scope, schedule, fees, responsibilities, and exclusions for a service may be described in a separate estimate, work order, service agreement, property management agreement, or other written document. If a separate agreement conflicts with these website Terms, the separate signed agreement will control for that service.
Estimates are based on the information available at the time they are prepared and may change if the property condition, size, requested work, access requirements, or scope differs from what was originally disclosed.
Submitting a website form does not guarantee an appointment or create a service contract. Appointments are confirmed only after Priority 1 Services accepts the request.
Customers must provide accurate information and safe, timely access to the property.
Customers are responsible for:
Identifying hazards, fragile items, restricted areas, pets, alarm systems, or special access requirements.
Securing valuables and confidential materials.
Ensuring utilities and necessary facilities are available.
Obtaining required property-owner, tenant, association, or governmental authorization.
Reviewing and complying with any separate service agreement.
We may refuse or stop work when conditions are unsafe, unlawful, materially different from what was disclosed, or outside the agreed scope.
Fees, deposits, recurring charges, due dates, accepted payment methods, cancellation charges, and late-payment terms will be stated in the applicable estimate or agreement.
Unless prohibited by law, unpaid balances may result in suspended services, collection activity, or additional charges described in the applicable agreement.
Cancellation and rescheduling requirements will be stated during booking or in the applicable service agreement.
We may charge a cancellation or access fee when adequate notice is not provided, personnel are dispatched, or the property cannot be accessed at the confirmed time.
Property management services are limited to the responsibilities expressly stated in a signed property management agreement.
Priority 1 Services does not provide legal, tax, insurance, engineering, or licensed professional advice unless expressly authorized and properly licensed to do so. Property owners remain responsible for decisions reserved to them under the applicable agreement and law.
Priority 1 Services SMS Program
Participants may receive:
Marketing messages about promotions, discounts, seasonal cleaning offers, new services, and service updates, when marketing consent has been provided.
Non-marketing messages about estimates, appointments, scheduling, property access, work orders, service status, billing, and customer support, when non-marketing consent has been provided.
Message content will depend on the consent choices selected by the recipient.
SMS consent is voluntary. Consent to receive marketing text messages is not a condition of purchasing any service.
Where marketing and non-marketing text options are provided separately, you may choose one, both, or neither. Consent checkboxes will not be preselected.
Message frequency varies depending on your inquiries, appointments, services, account activity, and marketing preferences.
Message and data rates may apply. Contact your wireless carrier for information about your text-message or data plan.
You may cancel SMS messages at any time by replying STOP.
After we receive your STOP request, we may send one confirmation message stating that you have been unsubscribed. You will then stop receiving messages from that SMS program unless you opt in again.
To rejoin, complete a new opt-in form or otherwise provide valid consent again.
Reply HELP for assistance, call , or email [email protected].
Carriers are not liable for delayed or undelivered messages.
Message delivery is subject to your wireless carrier’s network availability and policies. Not all devices, networks, or locations may be supported.
Information collected through the SMS program is handled according to our Privacy Policy, available at:
https://www.priority1services.org/privacy-policy-page
You may unsubscribe from promotional email messages by using the unsubscribe link provided in the email. We may still send transactional or service communications when reasonably necessary to fulfill an active request or agreement.
You may not misuse the website, interfere with its operation, introduce malicious code, attempt unauthorized access, submit fraudulent information, or use the website for unlawful purposes.
Website content may not be copied, reproduced, or commercially exploited without written permission, except as allowed by law.
We will use commercially reasonable efforts to provide agreed services. However, we do not guarantee uninterrupted website availability, specific property outcomes, tenant performance, uninterrupted occupancy, or results outside the scope of a written agreement.
To the fullest extent permitted by law, Priority 1 Services will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the website or services.
Any additional limitations, exclusions, insurance obligations, or claim procedures may be included in the applicable service or property management agreement.
You agree to be responsible for losses, claims, or expenses arising from materially inaccurate information you provide, your unlawful use of our website or services, or your violation of these Terms, to the extent permitted by law.
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
We may revise these Terms periodically. The updated version will be posted with a revised effective date. Changes will not retroactively alter a signed service agreement unless permitted by that agreement or applicable law.
Priority 1 Services
ADDRESS: 9934 Jones Rd b9 Houston Tx
Email: [email protected]
Phone: 1 844-672-1011