Effective Date: August 5, 2026
Last Updated: August 5, 2026
Priority 1 Services (“Priority 1 Services,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting property management or cleaning services, scheduling an appointment, completing a form, communicating with us, or otherwise using our services.
This Privacy Policy explains:
What information we collect
How we collect information
How we use your information
When information may be disclosed
How we protect your information
What privacy choices are available to you
Business Name: Priority 1 Services
Legal Business Name: Priority 1 Services
Business Address: 9934 Jones Rd b9 Houston Tx
Email Address: [email protected]
Telephone Number: 1 844-672-1011
Website: https://priority1services.org
Depending on your interaction with us, we may collect:
Your name
Email address
Telephone number
Mailing address
Property address
Service location
Property entry instructions
Property access information
Information about requested cleaning services
Information about requested property management services
Appointment dates
Preferred service times
Estimate requests
Work-order information
Service history
Communications sent through forms, email, telephone, web chat, or text message
Billing and transaction information
Website usage information
IP address
Browser type
Device information
Pages viewed
Cookie information
Other information you voluntarily provide
Payment-card information may be processed by an authorized third-party payment processor and may not be stored directly by Priority 1 Services.
Please do not submit unnecessary sensitive personal information through general website forms, unsecured email, web chat, or ordinary text messages.
We may collect information:
Directly from you when you complete a form
When you request an estimate
When you schedule a service
When you make a payment
When you contact us by telephone, email, web chat, or SMS
Automatically through cookies, analytics technologies, and similar tools
From authorized representatives
From property owners or tenants
From contractors, vendors, or referral sources
From service providers supporting our CRM, scheduling, payments, communications, website, or business operations
We may use your information to:
Respond to questions and inquiries
Process service requests
Provide residential or commercial cleaning services
Provide property management services
Prepare estimates and proposals
Schedule appointments
Confirm or reschedule appointments
Complete requested services
Communicate about property access
Send service-status updates
Coordinate work orders
Coordinate inspections or maintenance
Process payments
Maintain financial and business records
Provide customer support
Send administrative communications
Send transactional communications
Send service-related communications
Send marketing communications when separate consent has been provided
Improve our website and services
Improve the customer experience
Protect our systems
Prevent fraud
Enforce agreements
Comply with legal obligations
Priority 1 Services may operate the , which includes marketing and non-marketing text messages.
Marketing messages may include:
Cleaning promotions
Seasonal offers
Discounts
Special offers
Service announcements
Information about available cleaning services
Information about available property management services
Non-marketing messages may include:
Estimate follow-ups
Appointment confirmations
Appointment reminders
Scheduling updates
Service reminders
Property-access instructions
Work-order updates
Inspection updates
Maintenance updates
Billing notices
Payment reminders
Customer-support communications
SMS consent is collected separately from a general website submission.
Marketing and non-marketing consent may be presented as separate options.
Consent checkboxes will not be preselected.
You may select one, both, or neither consent option.
Agreeing to receive marketing text messages is optional.
Marketing consent is not a condition of purchasing services.
We will communicate according to the consent choices you select.
Message frequency may vary.
Message and data rates may apply.
Reply STOP to unsubscribe.
Reply HELP for assistance.
You may also contact us at or [email protected].
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Mobile telephone numbers will not be sold or rented.
SMS opt-in records will not be sold or rented.
Text-message consent will not be transferred to another business for that business’s independent marketing.
Text-message originator opt-in information and consent will not be shared with unauthorized third parties.
Information may be provided to subcontractors or service providers that support customer service, communications, scheduling, CRM systems, or technology operations.
These service providers may use information only to perform services for Priority 1 Services.
We may disclose information only in limited circumstances.
We may use vendors that provide:
Website hosting
CRM services
Email or SMS communication services
Telephone services
Payment processing
Scheduling systems
Website analytics
Cybersecurity
Accounting
Customer support
These service providers may access only the information reasonably necessary to perform services for us.
Information may be provided to:
Authorized employees
Cleaning personnel
Property management personnel
Contractors
Property personnel
Maintenance professionals
Inspectors
Other authorized service providers
Information will be provided only when reasonably necessary to complete a requested service.
We may disclose information:
When required by law
In response to a valid court order
In response to a subpoena
In response to an authorized government request
To protect our legal rights
To protect customer safety
To protect property
To investigate fraud
To protect our website or systems
If the business is reorganized, merged, sold, or transferred:
Personal information may be included in the transaction subject to applicable privacy requirements.
SMS consent and opt-in information will not be transferred for unrelated third-party marketing.
Priority 1 Services does not sell personal information for monetary compensation.
Our website may use cookies and similar technologies to:
Remember website preferences
Understand website activity
Measure website performance
Improve website functionality
Support analytics
Measure advertising effectiveness
You may adjust cookie settings through your web browser. Disabling cookies may affect certain website functions.
We retain information only for as long as reasonably necessary to:
Provide requested services
Maintain business records
Maintain financial records
Meet tax or accounting requirements
Meet insurance requirements
Resolve disputes
Enforce agreements
Prevent fraud
Comply with applicable law
The retention period may vary depending on the type of information and the reason it was collected.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information.
These safeguards may include:
Access controls
Password protections
Authentication procedures
Secure technology providers
Staff procedures
Vendor-security requirements
Restricted access to customer information
However, no website, database, email system, text-message system, or electronic communication method can be guaranteed to be completely secure.
Depending on applicable law, you may request to:
Review certain personal information
Correct inaccurate personal information
Update your contact information
Request deletion of information
Unsubscribe from marketing emails
Withdraw marketing consent
Withdraw SMS consent by replying STOP
Ask questions about how your information is handled
Deletion requests may be subject to legal, contractual, financial, insurance, or business-recordkeeping requirements.
To submit a privacy request, contact:
Email: [email protected]
Phone:
Our services are not directed to children under 13.
We do not knowingly collect personal information directly from children under 13 through our website.
A parent or legal guardian should contact us if they believe a child has provided personal information without appropriate authorization.
Our website may include links to third-party websites or services.
Third-party websites operate under their own privacy policies.
We do not control third-party websites.
We are not responsible for their content, security, or privacy practices.
You should review the privacy policy of any third-party website you visit.
We may update this Privacy Policy periodically.
When changes are made:
The revised policy will be posted on this page.
The “Last Updated” date will be changed.
Material changes may be communicated through the website or another reasonable method when required.
For privacy questions, requests, or concerns, contact:
Priority 1 Services
Email: [email protected]
Phone: 1 844-672-1011
Website: https://priority1services.org